HOW TO ORDER
Once you have fallen in love with our French furniture and have decided to order your chosen pieces, we appreciate that the personal touch is everything. We are all individuals and to ensure that your shopping experience is unique to you there are a number of different ways in which to place an order.
Take a browse around our website, click on the French Furniture that for you have the 'WOW' factor and the details will appear on the screen along with extra photographs. If you then wish to order the piece please add the item to your shopping bag by clicking on ‘Buy Me’.
You can view your purchases by clicking ‘View All’ in your 'Shopping Bag' at any time during your visit, you can then choose to either continue shopping or proceed to our 'hassle free' Checkout where we will ask you for the details required to process your order. An email confirmation will be sent to you once the order has been processed to confirm the order followed by another soon afterwards advising you whether the item is in stock or the wait involved (maximum 10-12 weeks) if it is not. If the order is not in stock we will keep you updated and notify you once the order is ready for delivery. If your order is in stock our delivery company will contact you with a delivery date, your purchase will be with you within 1-14 days.
We appreciate that sometimes it is nicer to place an order in person, and ask that you call us on 01626 333006 during our opening hours of 9am-5pm Monday to Friday. One of our friendly and knowledgeable members of staff will be happy to have a chat with you about your purchases, answer any queries you may have and advise on stock levels to enable you to proceed with your order.
Once you have placed your order a confirmation letter together with a copy of your order and card receipt will be posted to you on the day of your order placement. All we ask is that once received by yourself you check that all the relevant details are correct. We will contact you via telephone, email or post once your items are in stock or if in stock you will shortly hear from our delivery company..
As I am sure you are now aware, Newtons is dedicated to producing fabulous pieces of furniture that are both individual and unique, we do carry a large quantity of stock, especially of our best sellers but if the items you have ordered are not currently in stock they will be made to order especially for you and we will endeavour to deliver them to you within a maximum of 12-16 weeks. Items that are in stock will be delivered within a maximum of 1-14 days (most mainland UK addresses). Should you require an update of your order arrival date for made to order items we are always happy to give you a progress report. For information about deliveries please visit our Delivery Info Page.